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Tracking Information

We offer tracked shipping on all UK orders and we provide tracked shipping for all international orders. For some smaller UK orders, a cheaper non-tracked shipping option may be available.

We offer free tracked shipping on all UK orders over £30 and this must be selected during checkout.

For any UK orders not sent via a tracked shipping option, we do receive delivery confirmation for all orders and we can assist in the event of non-delivery.

Please note, for UK and Economy International orders, the tracking information may take 24-48 hours to update when orders are shipped on weekends as it only updates once first scanned at a Royal Mail depot.

Where orders are sent tracked, you can get your tracking number in the following ways:

From your shipping confirmation email

The tracking number for tracked orders in the shipping confirmation emails we send as shown in the following example:

From your Royal Mail parcel notification email

For orders shipped via Royal Mail customers should also receive an email notification from Royal Mail containing their tracking number:

 

From your DHL parcel notification email

For orders shipped via DHL customers should also receive an email notification from DHL containing their tracking number:

Please note: Where posters are shipped separately in a poster tube they will always be shipped via a non-tracked shipping method even if the rest of the order is sent via a tracked shipping method.

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