We offer free tracked shipping on all UK orders over £30 (excluding those containing food/drinks) and international orders.
UK orders under £30 are not sent tracked, however, we do receive delivery confirmation and assist in the event of non-delivery.
Please note, for UK and Economy International orders, the tracking information may take 24-48 hours to update when orders are shipped on weekends as it only updates once first scanned at a Royal Mail depot.
Where orders are sent tracked, you can get your tracking number in the following ways:
From your shipping confirmation email
The tracking number for tracked orders in the shipping confirmation emails we send as shown in the following example:
From your Royal Mail parcel notification email
For orders shipped via Royal Mail customers should also receive an email notification from Royal Mail containing their tracking number:
From your DHL parcel notification email
For orders shipped via DHL customers should also receive an email notification from DHL containing their tracking number:
Please note: Where posters are shipped separately in a poster tube they will always be shipped via a non-tracked shipping method even if the rest of the order qualifies for tracked shipping.