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On Demand

Important: We no longer offer "On Demand" ordering.

Products which are still available at a supplier level, but not held in live stock in our warehouse, are still available to purchase on an "On Demand" basis.

  • Once an order for any "On Demand" product is received a request for stock is made with the supplier and provided stock is still available, an on demand order is placed with the supplier.
  • The "On Demand" item is then dispatched from the supplier and is received in our warehouse for dispatch within 10 to 15 working days. 
  • Upon arrival to our warehouse, the "On Demand" item is processed and dispatched within 2 working days.

Products which are available on an "On Demand" basis are labelled as such on the product listing.

Please Note - "On Demand" products offered by Dekai Anime are provided by our UK and EU suppliers. We are aware that some UK retailers advertise products as being in-stock in their EU, German, French etc. warehouses but that they must be moved to their UK warehouse to be dispatched to customers. Products offered on such a basis are ordered from suppliers located in the EU rather than being held in retailer owned/operated warehouses and as such any purchases therefore operate the same as our "On Demand" process.

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