SERVICE UPDATE: Temporary suspension of Food and Drink orders. More Info

FREE Pin Badge with in-stock orders over £30. Terms & Conditions


FREE Pin Badge with in-stock orders over £30. Terms & Conditions

My order is marked as "Awaiting Payment". What does this mean?

Orders that have the status "Awaiting Payment" have been taken through the AnimUK checkout and had PayPal selected as the method of payment. Once you have completed payment via PayPal the order will be automatically updated to "Awaiting Fulfilment" (Please Note: This may take up to 3 hrs depending on PayPal processing times).

If payment via PayPal is not completed the order will remain as "Awaiting Payment" and payment can be completed via the My Orders section of your Customer Account. We cannot guarantee that "Awaiting Payment" orders will remain available for payment for more than 24 hours.