Christmas - Last Post Dates

We recommend that customers place any orders intended for Christmas delivery as early as possible. Every year, the increased demand for deliveries in December leads to a reduction in service level and delays with Royal Mail and most other couriers. Ongoing Covid restrictions, reduced air and freight capacity, high parcel volumes and winter weather conditions are all impacting transportation and local delivery across the UK and internationally. Please order early to ensure you receive your order as soon as possible.

To meet the last posting dates for Christmas 2022, we recommend orders are placed before 8am GMT on the following dates depending on your delivery location and shipping method chosen:

UK Shipping and Economy International Shipping

28th November Australia and New Zealand
6th December United Kingdom and all other locations

We are now advising that our last posting date to hopefully ensure that orders arrive before Christmas is now the 6th of December. Orders placed after this time may not arrive in time due to Royal Mail strike action throughout December and are placed at your own risk.

Express International Shipping

15th December Rest of World (South America, Asia, Africa and Oceania)
18th December North America (USA and Canada)
19th December Europe

International orders placed after 8am on the final post date may not be dispatched in time to meet the deadline for Christmas delivery.

UK orders placed after 8am on the deadline date in December may not be dispatched in time to meet the deadline for Christmas delivery.

Orders placed after these dates may not be dispatched in time for delivery by Christmas. Unfortunately, we cannot guarantee that orders placed on or before these dates will arrive prior to Christmas as these dates are a guideline issued by our shipping partners (Royal Mail and DHL). We endeavour to ship orders to meet these deadlines to ensure the best chance of delivery before Christmas and as such we cannot be held responsible for any delay in the delivery process after we have shipped orders and passed them over to the care of the postal service.

Secret Santa Orders

If placing an order for a "Secret Santa" gift, we can ship orders in unbranded packaging if required.

Please include "Secret Santa" as part of the recipients name in the shipping address e.g. "Jon Smith (Secret Santa)", and our warehouse team will pack the order in plain packaging.

No invoice or price information will be included in the parcel, but a packing slip listing the products ordered will be included.

November + December Pre-Orders

Any pre-orders with a December release are expected in stock towards the end of December. These products have an expected in-stock date of 31/12/2022 and are unlikely to be delivered prior to Christmas. Depending on the freight/transport situation in late December, stock of some December pre-orders may not be received until early January as due to UK public holidays there is only a short window of 3 working days between Christmas Day and New Years Day that deliveries can be made.

Due to ongoing well publicised issues with international shipping via sea freight, there is potential for November and December pre-orders to be delayed. Due to this we do not recommend ordering November or December pre-order items if required prior to Christmas.

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